A great model for successful BPM initiatives -- and most compelling is that they have the numbers to prove it. Their proven, metric-driven approach should be studied by any organization considering or pursuing BPM to grow their business.

Nathaniel Palmer, BPM.com
FINTECH STARTUP

Accelerated 'time to money' for new merchant onboarding

Delivered an innovative merchant screening process with large productivity gains, reduced rework, and a full audit trail.
 
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INNOVATIVE BIOTECHNOLOGY MANUFACTURER

ISO/MDSAP certification and over 90% efficiency improvement

Audited/Mapped 21 core processes and operationalized them in an interactive reference portal, automated QC processes and data sources.

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HIGH TECHNOLOGY MATERIALS MANUFACTURER

Improved throughput time of 20+ processes by >45%

Implemented enterprise BPM with 20+ processes – including purchasing, quality, sales support, HR, manufacturing/logistics, and integration with SAP ERP.
 
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NATIONAL INTEGRATED MANAGED CARE CONSORTIUM

Aligned 25 processes across 20+ departments

Aligned benefits administration over multiple regions with efficient automated processes, enhanced management visibility into performance and work status.
 
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CHAIN OF SPECIALTY HEALTH CLINICS

90% improvement in onboarding cycle time in 90 days

Mapped, streamlined and automated patient intake process to realize 90% improvement in onboarding cycle time.
 
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LEADING HEDGE FUND ADMINISTRATOR

Automation for $29B in assets across 171 different funds

Automated complex, paper-based financial transfers in just six weeks, meeting compliance requirements and generating new valuable insights across the organization.
 
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MULTINATIONAL INSURANCE COMPANY

Reduced cycle time by 6 weeks, eliminated 800+ spreadsheets

Suite of automated IAM processes: streamlining employee provisioning, deprovisioning and user entitlements audit; including integration with ServiceNow and Active Directory.
US AUTO FACTORY (GLOBAL TOP 10 MANUFACTURER)

ITSM automation delivered under $20K

Implemented factory shift management, facility access request and IT self-service processes with integration to Active Directory.
LEADING FITNESS EQUIPMENT MANUFACTURER

100% approval audit trail on indirect material purchases

Automated MRO PO Request Process with integration to SAP ERP, streamlining the initial request, ensuring all requests go through appropriate review/approval.
FORTUNE 500 COMMERCIAL VEHICLE MANUFACTURER

Delivered solution in 90 days

Automated a worldwide loan rate request process for the manufacturer’s financing arm, including mobile access and approvals, and financial system integration.
INNOVATIVE MEDICAL DEVICE MANUFACTURER

Enabled savings of >900K Euro

Implemented a time tracking process utilized internationally to improve analysis of project profitability and to automatically generate reports for R&D grants and tax credits – including integration to SysPro ERP.
LEADING CA HEALTH INSURER

100% adoption of new operational processes

Defined complete business process model for all Pharmacy Services business processes, including a support infrastructure with modeling training for SMEs, a managed document / requirement repository, and governance processes.