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A great model for successful BPM initiatives -- and most compelling is that they have the numbers to prove it. Their proven, metric-driven approach should be studied by any organization considering or pursuing BPM to grow their business.

Nathaniel Palmer, BPM.com
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FINTECH STARTUP

Accelerated 'time to money' for new merchant onboarding

Delivered an innovative merchant screening process with large productivity gains, reduced rework, and a full audit trail.
 
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INNOVATIVE BIOTECHNOLOGY MANUFACTURER

ISO/MDSAP certification and over 90% efficiency improvement

Audited/Mapped 21 core processes and operationalized them in an interactive reference portal, automated QC processes and data sources.

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HIGH TECHNOLOGY MATERIALS MANUFACTURER

Improved throughput time of 20+ processes by >45%

Implemented enterprise BPM with 20+ processes – including purchasing, quality, sales support, HR, manufacturing/logistics, and integration with SAP ERP.
 
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NATIONAL INTEGRATED MANAGED CARE CONSORTIUM

Aligned 25 processes across 20+ departments

Aligned benefits administration over multiple regions with efficient automated processes, enhanced management visibility into performance and work status.
 
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CHAIN OF SPECIALTY HEALTH CLINICS

90% improvement in onboarding cycle time in 90 days

Mapped, streamlined and automated patient intake process to realize 90% improvement in onboarding cycle time.
 
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LEADING HEDGE FUND ADMINISTRATOR

Automation for $29B in assets across 171 different funds

Automated complex, paper-based financial transfers in just six weeks, meeting compliance requirements and generating new valuable insights across the organization.
 
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MULTINATIONAL INSURANCE COMPANY

Reduced cycle time by 6 weeks, eliminated 800+ spreadsheets

Suite of automated IAM processes: streamlining employee provisioning, deprovisioning and user entitlements audit; including integration with ServiceNow and Active Directory.
US AUTO FACTORY (GLOBAL TOP 10 MANUFACTURER)

ITSM automation delivered under $20K

Implemented factory shift management, facility access request and IT self-service processes with integration to Active Directory.
LEADING FITNESS EQUIPMENT MANUFACTURER

100% approval audit trail on indirect material purchases

Automated MRO PO Request Process with integration to SAP ERP, streamlining the initial request, ensuring all requests go through appropriate review/approval.
FORTUNE 500 COMMERCIAL VEHICLE MANUFACTURER

Delivered solution in 90 days

Automated a worldwide loan rate request process for the manufacturer’s financing arm, including mobile access and approvals, and financial system integration.
INNOVATIVE MEDICAL DEVICE MANUFACTURER

Enabled savings of >900K Euro

Implemented a time tracking process utilized internationally to improve analysis of project profitability and to automatically generate reports for R&D grants and tax credits – including integration to SysPro ERP.
LEADING CA HEALTH INSURER

100% adoption of new operational processes

Defined complete business process model for all Pharmacy Services business processes, including a support infrastructure with modeling training for SMEs, a managed document / requirement repository, and governance processes.