Healthcare Success Stories

  • 90% improvement in onboarding cycle time in 90 days

    Customer: Chain of specialty health clinics

    Mapped, Streamlined, and automated patient intake process to realize 90% improvement in onboarding cycle time.

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  • Aligned 25 processes across 20+ departments

    Customer: National Integrated Healthcare Consortium

    Aligned benefits administration over multiple regions with efficient processes and enhanced management visibility into performance and work status.

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  • 100% adoption of new operational processes

    Customer: Leading CA Health Insurer

    Defined complete business process model for all Pharmacy Services business processes, including a support infrastructure with modeling training for SMEs, a managed document/requirement repository, and governance processes.

Manufacturing & Technology Success Stories

  • ISO/MDSAP certification and over 90% efficiency improvement

    Customer: Innovative Biotechnology Manufacturer

    Audited/mapped 21 core processes and operationalized them in an interactive reference portal, automated QC processes and data sources.

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  • Improved throughput time of 20+ processes by >45%

    Customer: High Technology Materials Manufacturer

    Implemented enterprise BPM with 20+ processes including purchasing, quality, sales support, HR, manufacturing/logistics, and integration with SAP ERP.

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  • ITSM automation delivered under $20K

    Customer: US Auto Factory (Global Top 10 Manufacturer)

    Implemented factory shift management, facility access request, and IT self service processes with integration to Active Directory.

  • 100% approval audit trail on indirect material purchases

    Customer: Leading Fitness Equipment Manufacturer

    Automated MRO PO Request Process with integration to SAP ERP, streamlining the initial request, ensuring all requests go through appropriate review/approval.

  • Delivered solution in 90 days

    Customer: Fortune 500 Commercial vehicle Manufacturer

    Automated a wordwide loan rate request process for the manufacturer’s financial arm, including mobile access and approvals, and financial system integration.

Services & Finance Success Stories

  • Reduced cycle time by 6 weeks, eliminated 800+ spreadsheets

    Customer: Multinational Insurance Company

    Suite of automated IAM processes: streamlining employee provisioning, deprovisioning, and user entitlements audit; including integration with ServiceNow and Active Directory.

  • Accelerated 'time to money' for new merchant onboarding

    Customer: Fintech Startup

    Delivered an innovative merchant screening process with large productivity gains, reduced rework, and a full audit trail.

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  • Automation for $29B in assets across 171 different funds

    Customer: Leading Hedge Fund Administrator

    Automated complex, paper-based financial transfers in just six weeks, meeting compliance requirements and generating new valuable insights across the organization.

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